Returns & Refunds
Kazmi Autoline Promise: Shop with Confidence
At Kazmi Autoline, we prioritize your trust and satisfaction above everything else. We have designed a transparent, customer-friendly policy so you can shop with complete peace of mind.
Open & Check Before Payment (Trust Guarantee)
We want you to be 100% satisfied with your purchase!
* Check First, Pay Later: You are allowed to open the parcel and inspect your product before handing over cash to the delivery person.
* No Risk: There are no charges for checking the parcel, and we do not ask for advance payments for these orders.
100% Free Replacement for Our Mistakes
If you receive a defective product or the wrong size due to an error on our end, don’t worry—we’ve got you covered.
* Free Replacement: We will replace the item free of cost.
* We Pay Shipping: We will cover all delivery charges for the return and replacement.
* (Your satisfaction is our responsibility!)
Warranty Support
We stand by the quality of our products.
* For warranty-covered items, we offer Free Repair or Replacement.
* Customers outside Karachi simply need to cover the shipping cost, and we will handle the rest of the repair process for you.
Returns Accepted After 10 Days
Realized an issue a bit late? We understand.
* If you wish to return a product after 10 days, we still accept it.
* In this case, we will refund the product cost, deducting only the delivery/return shipping expenses.
Record an Unboxing Video:
Please record a short video while opening your parcel.
* If you find any defect or missing item, simply WhatsApp this video to our support team.
* Why is this important? This video acts as your proof and allows us to approve your free replacement instantly without any investigation time.
Need Help?
If you have any questions or need to claim a warranty, our support team is just a message away!
Contact us via WhatsApp for immediate assistance.
Your Satisfaction, Our Priority
At kazmioutline.pk, your satisfaction is our top priority. Whether you shop online or visit our retail branches, we are dedicated to providing you with the highest quality products and exceptional service. If you ever encounter any issues with your order, rest assured that our dedicated support team is here to assist you throughout the return and refund process.
Shop with confidence, knowing that we are here to make your shopping experience enjoyable and worry-free. We look forward to serving you and meeting all your automotive accessory needs. Happy shopping!